Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, share, and protect your personal information when you use our services.
Last Updated: February 20, 2026
Introduction
SilverFox ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us.
By using our services, you consent to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
We collect several types of information from and about you:
Personal Information
- Name and contact information (email, phone, address)
- Company name and business information
- Payment and billing information
- Account credentials and preferences
Usage Information
- Browser type and version
- Device information and operating system
- IP address and location data
- Pages visited and time spent on our website
- Referring website addresses
Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to collect information about your browsing behavior and preferences.
How We Use Your Information
We use the information we collect for various purposes:
- To provide, maintain, and improve our services
- To process transactions and send related information
- To send you marketing communications (with your consent)
- To respond to your inquiries and provide customer support
- To personalize your experience and deliver relevant content
- To detect, prevent, and address technical issues and fraud
- To comply with legal obligations and enforce our terms
- To analyze usage patterns and improve our website
Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
Service Providers
We may share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.
Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Legal Requirements
We may disclose your information if required by law or in response to valid requests by public authorities.
With Your Consent
We may share your information with your explicit consent or at your direction.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication mechanisms
- Secure data storage and backup procedures
- Employee training on data protection practices
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Objection: Object to processing of your personal information
- Portability: Request transfer of your data to another service
- Withdrawal: Withdraw consent for data processing where applicable
- Opt-out: Opt-out of marketing communications
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.
Types of Cookies We Use
- Essential Cookies: Required for the website to function properly
- Analytics Cookies: Help us understand how visitors interact with our website
- Marketing Cookies: Used to deliver relevant advertisements
- Preference Cookies: Remember your preferences and settings
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
Children's Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers.
Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention policies.
International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.
By using our services, you consent to the transfer of your information to facilities located in India, USA, and other countries where we operate.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last Updated" date at the top of this policy
- Sending you an email notification (for material changes)
- Displaying a prominent notice on our website
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: info@silverfoxsolution.com
Phone: +91-9910109951
Address: D-494, Pul Prahlad Pur, New Delhi - 110044